Standards and Quality

  1. To reach neglected areas, we may check with you if you are comfortable to shift loose items/fittings around in the cleaning area. By default, we will not move/things around without your permission.
  2. By default, we may take photos or videos for proof of work and documentations. This will only be for exceptional cases. For example, certain stains in porous materials are impossible to remove without damaging the surface. We may record down for reference and documentation purpose. If you have any privacy concerns, do let us know.
  3. As part of our service standard, we provide our cleaners with our own tools and chemicals so you don’t have to. Our chemicals are of professional and/or commercial grade and quality.
  4. In addition to our General Work Standards and Quality, each of our services have their own set of quality assurances.